diff --git a/public/index.php b/public/index.php
index b62af5f..a7581b5 100644
--- a/public/index.php
+++ b/public/index.php
@@ -119,10 +119,17 @@ if ($route === 'dashboard') {
         $slaRowsStmt->execute(['user' => $user['id']]);
         $slaRows = $slaRowsStmt->fetchAll();
     }
+    $urgentJobcards = [];
+    if ($user['role_name'] === 'Technician') {
+        $urgentStmt = db()->prepare("SELECT DISTINCT j.id, j.reference_no, j.status, j.priority, c.name AS client_name FROM jobcards j JOIN clients c ON c.id = j.client_id JOIN jobcard_assignments ja ON ja.jobcard_id = j.id AND ja.user_id = :user WHERE j.priority IN ('high', 'critical') AND j.status <> 'closed' ORDER BY FIELD(j.priority, 'critical', 'high'), j.created_at ASC LIMIT 10");
+        $urgentStmt->execute(['user' => $user['id']]);
+        $urgentJobcards = $urgentStmt->fetchAll();
+    }
+
     $slaClassifier = new \App\Domain\SLA\SlaThresholdClassifier();
     $slaWarnings = 0;
     foreach ($slaRows as $slaRow) if (in_array($slaClassifier->classify((float)$slaRow['used_hours'], (float)$slaRow['allocated_hours']), ['warning', 'critical', 'exceeded'], true)) $slaWarnings++;
-    render_header('Dashboard'); ?><div class="d-flex justify-content-between align-items-center mb-4"><div><h1 class="h3 mb-1">Dashboard</h1><p class="text-muted mb-0">Your operational overview.</p></div><span class="badge text-bg-primary"><?= e($user['role_name']) ?></span></div><div class="row g-3"><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">New jobcards</div><div class="display-6 fw-semibold"><?= (int)($jobcardMetrics['new_count'] ?? 0) ?></div></div></div></div><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">Open jobcards</div><div class="display-6 fw-semibold"><?= (int)($jobcardMetrics['open_count'] ?? 0) ?></div></div></div></div><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">Hours this week</div><div class="display-6 fw-semibold"><?= e(number_format($hoursThisWeek, 2)) ?></div></div></div></div><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">SLA warnings</div><div class="display-6 fw-semibold"><?= $slaWarnings ?></div></div></div></div></div><div class="card mt-4"><div class="card-body"><h2 class="h5">Operations</h2><p class="mb-0 text-muted">Use Jobcards to manage assignments, status, technician notes and time entries. SLA threshold metrics will activate after period and rollover rules are configured.</p></div></div><?php render_footer(); exit;
+    render_header('Dashboard'); ?><div class="d-flex justify-content-between align-items-center mb-4"><div><h1 class="h3 mb-1">Dashboard</h1><p class="text-muted mb-0">Your operational overview.</p></div><span class="badge text-bg-primary"><?= e($user['role_name']) ?></span></div><div class="row g-3"><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">New jobcards</div><div class="display-6 fw-semibold"><?= (int)($jobcardMetrics['new_count'] ?? 0) ?></div></div></div></div><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">Open jobcards</div><div class="display-6 fw-semibold"><?= (int)($jobcardMetrics['open_count'] ?? 0) ?></div></div></div></div><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">Hours this week</div><div class="display-6 fw-semibold"><?= e(number_format($hoursThisWeek, 2)) ?></div></div></div></div><div class="col-sm-6 col-xl-3"><div class="card metric-card"><div class="card-body"><div class="text-muted small">SLA warnings</div><div class="display-6 fw-semibold"><?= $slaWarnings ?></div></div></div></div></div><div class="card mt-4"><div class="card-body"><h2 class="h5">Operations</h2><p class="mb-0 text-muted">Use Jobcards to manage assignments, status, technician notes and time entries. SLA threshold metrics will activate after period and rollover rules are configured.</p></div></div><?php if ($user['role_name'] === 'Technician') { ?><div class="card mt-4 border-warning"><div class="card-body"><div class="d-flex justify-content-between align-items-center mb-3"><div><h2 class="h5 mb-1">Urgent jobcards</h2><p class="text-muted mb-0">High and critical priority work assigned to you.</p></div><span class="badge text-bg-warning"><?= count($urgentJobcards) ?></span></div><?php if (!$urgentJobcards): ?><p class="text-muted mb-0">No urgent active jobcards.</p><?php else: ?><div class="list-group list-group-flush"><?php foreach ($urgentJobcards as $urgent): ?><a class="list-group-item list-group-item-action px-0 d-flex justify-content-between align-items-center" href="/?route=jobcard&id=<?= (int)$urgent['id'] ?>"><span><strong><?= e($urgent['reference_no']) ?></strong><span class="text-muted ms-2"><?= e($urgent['client_name']) ?></span></span><span><span class="badge text-bg-<?= $urgent['priority'] === 'critical' ? 'danger' : 'warning' ?> me-2"><?= e(ucfirst($urgent['priority'])) ?></span><?= e(ucwords(str_replace('_', ' ', $urgent['status']))) ?></span></a><?php endforeach; ?></div><?php endif; ?></div></div><?php } ?><?php render_footer(); exit;
 }
 
 $permissionByRoute = ['clients'=>'clients.view','jobcards'=>'jobcards.view','reports'=>'reports.view','users'=>'users.manage','audit'=>'audit.view'];