diff --git a/public/index.php b/public/index.php
index 0fc9bed..b62af5f 100644
--- a/public/index.php
+++ b/public/index.php
@@ -576,9 +576,10 @@ if ($route === 'client') {
     echo '</div></div></div></div>';
     if (can('sla.view') || can('sla.manage')) {
         echo '<div class="card mt-4" data-client-section="sla"><div class="card-body"><h2 class="h5">SLA agreement</h2>';
-        if ($slaAgreement && (int)$slaAgreement['enabled'] === 1) echo '<div class="alert alert-primary"><strong>' . e(number_format((float)$slaAgreement['remaining_hours'], 2)) . ' SLA hours remaining</strong><div class="small">' . e(number_format((float)$slaAgreement['used_hours'], 2)) . ' of ' . e(number_format((float)$slaAgreement['allocated_hours'], 2)) . ' hours used in the current period.</div></div>';
+        if ($slaAgreement && (int)$slaAgreement['enabled'] === 1 && $user['role_name'] !== 'Technician') echo '<div class="alert alert-primary"><strong>' . e(number_format((float)$slaAgreement['remaining_hours'], 2)) . ' SLA hours remaining</strong><div class="small">' . e(number_format((float)$slaAgreement['used_hours'], 2)) . ' of ' . e(number_format((float)$slaAgreement['allocated_hours'], 2)) . ' hours used in the current period.</div></div>';
         if (can('sla.manage')) { echo '<form method="post" class="row g-3"><input type="hidden" name="_csrf" value="' . e(csrf_token()) . '"><input type="hidden" name="action" value="sla"><div class="col-md-3 form-check ms-2"><input class="form-check-input" type="checkbox" name="enabled" value="1" id="sla-enabled"' . (($slaAgreement['enabled'] ?? true) ? ' checked' : '') . '><label class="form-check-label" for="sla-enabled">Enabled</label></div><div class="col-md-4"><label class="form-label">Agreement type</label><input class="form-control" name="agreement_type" value="' . e((string)($slaAgreement['agreement_type'] ?? '')) . '"></div><div class="col-md-3"><label class="form-label">Allocated hours</label><input class="form-control" type="number" min="0" step="0.01" name="allocated_hours" value="' . e((string)($slaAgreement['allocated_hours'] ?? '0')) . '"></div><div class="col-md-3"><label class="form-label">Period</label><select class="form-select" name="period_type">'; foreach (['monthly','annual','custom'] as $period) echo '<option value="' . $period . '"' . (($slaAgreement['period_type'] ?? 'monthly') === $period ? ' selected' : '') . '>' . e(ucfirst($period)) . '</option>'; echo '</select></div><div class="col-md-3"><label class="form-label">Start date</label><input class="form-control" type="date" name="start_date" value="' . e((string)($slaAgreement['start_date'] ?? '')) . '"></div><div class="col-md-3"><label class="form-label">End date</label><input class="form-control" type="date" name="end_date" value="' . e((string)($slaAgreement['end_date'] ?? '')) . '"></div><div class="col-md-3 form-check pt-4"><input class="form-check-input" type="checkbox" name="rollover_enabled" value="1" id="sla-rollover"' . (($slaAgreement['rollover_enabled'] ?? false) ? ' checked' : '') . '><label class="form-check-label" for="sla-rollover">Rollover enabled</label></div><div class="col-12"><label class="form-label">SLA notes</label><textarea class="form-control" name="notes" rows="3">' . e((string)($slaAgreement['notes'] ?? '')) . '</textarea></div><div class="col-12"><button class="btn btn-primary">Save SLA</button></div></form>';
-        } elseif ($slaAgreement) echo '<dl class="row mb-0"><dt class="col-sm-3">Type</dt><dd class="col-sm-9">' . e((string)($slaAgreement['agreement_type'] ?? '—')) . '</dd><dt class="col-sm-3">Allocation</dt><dd class="col-sm-9">' . e(number_format((float)$slaAgreement['allocated_hours'], 2)) . ' hours / ' . e($slaAgreement['period_type']) . '</dd><dt class="col-sm-3">Used</dt><dd class="col-sm-9">' . e(number_format((float)($slaAgreement['used_hours'] ?? 0), 2)) . ' hours</dd><dt class="col-sm-3">Remaining</dt><dd class="col-sm-9"><strong>' . e(number_format((float)($slaAgreement['remaining_hours'] ?? $slaAgreement['allocated_hours']), 2)) . ' hours</strong></dd></dl>';
+        } elseif ($slaAgreement && $user['role_name'] === 'Technician') echo '<div class="text-center py-3"><div class="display-6 fw-semibold">' . e(number_format((float)($slaAgreement['used_hours'] ?? 0), 2)) . ' / ' . e(number_format((float)$slaAgreement['allocated_hours'], 2)) . ' hours</div><div class="text-muted">' . e(number_format((float)($slaAgreement['remaining_hours'] ?? $slaAgreement['allocated_hours']), 2)) . ' hours remaining</div></div>';
+        elseif ($slaAgreement) echo '<dl class="row mb-0"><dt class="col-sm-3">Type</dt><dd class="col-sm-9">' . e((string)($slaAgreement['agreement_type'] ?? '—')) . '</dd><dt class="col-sm-3">Allocation</dt><dd class="col-sm-9">' . e(number_format((float)$slaAgreement['allocated_hours'], 2)) . ' hours / ' . e($slaAgreement['period_type']) . '</dd><dt class="col-sm-3">Used</dt><dd class="col-sm-9">' . e(number_format((float)($slaAgreement['used_hours'] ?? 0), 2)) . ' hours</dd><dt class="col-sm-3">Remaining</dt><dd class="col-sm-9"><strong>' . e(number_format((float)($slaAgreement['remaining_hours'] ?? $slaAgreement['allocated_hours']), 2)) . ' hours</strong></dd></dl>';
         else echo '<p class="text-muted mb-0">No SLA agreement configured.</p>';
         echo '</div></div>';
     }