271 lines
11 KiB
SQL
271 lines
11 KiB
SQL
CREATE TABLE IF NOT EXISTS roles (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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name VARCHAR(80) NOT NULL UNIQUE,
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description VARCHAR(255) NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS permissions (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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name VARCHAR(120) NOT NULL UNIQUE,
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description VARCHAR(255) NULL
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS role_permissions (
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role_id BIGINT UNSIGNED NOT NULL,
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permission_id BIGINT UNSIGNED NOT NULL,
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PRIMARY KEY (role_id, permission_id),
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FOREIGN KEY (role_id) REFERENCES roles(id) ON DELETE CASCADE,
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FOREIGN KEY (permission_id) REFERENCES permissions(id) ON DELETE CASCADE
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS users (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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role_id BIGINT UNSIGNED NOT NULL,
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email VARCHAR(190) NOT NULL UNIQUE,
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name VARCHAR(120) NOT NULL,
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password_hash VARCHAR(255) NOT NULL,
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is_active BOOLEAN NOT NULL DEFAULT TRUE,
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last_login_at TIMESTAMP NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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FOREIGN KEY (role_id) REFERENCES roles(id)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS clients (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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name VARCHAR(190) NOT NULL,
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registration_number VARCHAR(120) NULL,
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status ENUM('active', 'inactive') NOT NULL DEFAULT 'active',
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support_email VARCHAR(190) NULL,
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support_phone VARCHAR(60) NULL,
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preferred_contact_method VARCHAR(40) NULL,
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physical_address TEXT NULL,
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postal_address TEXT NULL,
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general_notes TEXT NULL,
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created_by BIGINT UNSIGNED NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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INDEX clients_name_idx (name),
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INDEX clients_status_idx (status),
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FOREIGN KEY (created_by) REFERENCES users(id) ON DELETE SET NULL
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS client_contacts (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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client_id BIGINT UNSIGNED NOT NULL,
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name VARCHAR(120) NOT NULL,
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email VARCHAR(190) NULL,
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phone VARCHAR(60) NULL,
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is_primary BOOLEAN NOT NULL DEFAULT FALSE,
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primary_client_id BIGINT UNSIGNED AS (IF(is_primary, client_id, NULL)) STORED,
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notes TEXT NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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FOREIGN KEY (client_id) REFERENCES clients(id) ON DELETE CASCADE,
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INDEX contacts_client_idx (client_id),
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UNIQUE KEY one_primary_contact (primary_client_id)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS jobcard_sequences (
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sequence_year SMALLINT UNSIGNED PRIMARY KEY,
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next_sequence INT UNSIGNED NOT NULL
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS technical_information (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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client_id BIGINT UNSIGNED NOT NULL,
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category VARCHAR(80) NOT NULL,
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data_json JSON NOT NULL,
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updated_by BIGINT UNSIGNED NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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FOREIGN KEY (client_id) REFERENCES clients(id) ON DELETE CASCADE,
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FOREIGN KEY (updated_by) REFERENCES users(id) ON DELETE SET NULL,
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UNIQUE KEY technical_client_category (client_id, category)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS credentials (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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client_id BIGINT UNSIGNED NOT NULL,
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category VARCHAR(80) NOT NULL,
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label VARCHAR(120) NOT NULL,
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username VARCHAR(190) NULL,
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secret_ciphertext TEXT NOT NULL,
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notes TEXT NULL,
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is_active BOOLEAN NOT NULL DEFAULT TRUE,
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created_by BIGINT UNSIGNED NULL,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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FOREIGN KEY (client_id) REFERENCES clients(id) ON DELETE CASCADE,
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FOREIGN KEY (created_by) REFERENCES users(id) ON DELETE SET NULL,
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INDEX credentials_client_idx (client_id),
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INDEX credentials_category_idx (category)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS sla_agreements (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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client_id BIGINT UNSIGNED NOT NULL,
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enabled BOOLEAN NOT NULL DEFAULT TRUE,
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agreement_type VARCHAR(120) NULL,
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allocated_hours DECIMAL(10,2) NOT NULL DEFAULT 0,
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period_type ENUM('monthly', 'annual', 'custom') NOT NULL DEFAULT 'monthly',
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start_date DATE NULL,
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end_date DATE NULL,
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rollover_enabled BOOLEAN NOT NULL DEFAULT FALSE,
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notes TEXT NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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FOREIGN KEY (client_id) REFERENCES clients(id) ON DELETE CASCADE,
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UNIQUE KEY sla_client_unique (client_id)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS jobcards (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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reference_no VARCHAR(40) NOT NULL UNIQUE,
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client_id BIGINT UNSIGNED NOT NULL,
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created_by BIGINT UNSIGNED NULL,
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priority VARCHAR(40) NOT NULL DEFAULT 'normal',
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status VARCHAR(60) NOT NULL DEFAULT 'new',
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work_requested TEXT NOT NULL,
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technician_notes TEXT NULL,
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internal_notes TEXT NULL,
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completed_at DATETIME NULL,
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closed_at DATETIME NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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FOREIGN KEY (client_id) REFERENCES clients(id),
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FOREIGN KEY (created_by) REFERENCES users(id) ON DELETE SET NULL,
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INDEX jobcards_client_idx (client_id),
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INDEX jobcards_status_idx (status),
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INDEX jobcards_created_idx (created_at)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS jobcard_assignments (
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jobcard_id BIGINT UNSIGNED NOT NULL,
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user_id BIGINT UNSIGNED NOT NULL,
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assigned_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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assigned_by BIGINT UNSIGNED NULL,
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PRIMARY KEY (jobcard_id, user_id),
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FOREIGN KEY (jobcard_id) REFERENCES jobcards(id) ON DELETE CASCADE,
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FOREIGN KEY (user_id) REFERENCES users(id),
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FOREIGN KEY (assigned_by) REFERENCES users(id) ON DELETE SET NULL
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS jobcard_status_history (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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jobcard_id BIGINT UNSIGNED NOT NULL,
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from_status VARCHAR(60) NOT NULL,
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to_status VARCHAR(60) NOT NULL,
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changed_by BIGINT UNSIGNED NULL,
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changed_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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FOREIGN KEY (jobcard_id) REFERENCES jobcards(id) ON DELETE CASCADE,
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FOREIGN KEY (changed_by) REFERENCES users(id) ON DELETE SET NULL,
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INDEX status_history_jobcard_idx (jobcard_id, changed_at)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS time_entries (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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jobcard_id BIGINT UNSIGNED NOT NULL,
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technician_id BIGINT UNSIGNED NOT NULL,
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work_date DATE NOT NULL,
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start_time TIME NULL,
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end_time TIME NULL,
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hours DECIMAL(10,2) NOT NULL,
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notes TEXT NULL,
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counts_toward_sla BOOLEAN NOT NULL DEFAULT TRUE,
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created_by BIGINT UNSIGNED NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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FOREIGN KEY (jobcard_id) REFERENCES jobcards(id) ON DELETE CASCADE,
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FOREIGN KEY (technician_id) REFERENCES users(id),
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FOREIGN KEY (created_by) REFERENCES users(id) ON DELETE SET NULL,
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INDEX time_jobcard_idx (jobcard_id),
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INDEX time_date_idx (work_date)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS attachments (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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jobcard_id BIGINT UNSIGNED NOT NULL,
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original_name VARCHAR(255) NOT NULL,
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stored_name VARCHAR(255) NOT NULL UNIQUE,
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mime_type VARCHAR(120) NOT NULL,
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file_size BIGINT UNSIGNED NOT NULL,
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client_visible BOOLEAN NOT NULL DEFAULT FALSE,
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uploaded_by BIGINT UNSIGNED NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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FOREIGN KEY (jobcard_id) REFERENCES jobcards(id) ON DELETE CASCADE,
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FOREIGN KEY (uploaded_by) REFERENCES users(id) ON DELETE SET NULL,
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INDEX attachments_jobcard_idx (jobcard_id)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS notifications (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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user_id BIGINT UNSIGNED NOT NULL,
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type VARCHAR(80) NOT NULL,
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title VARCHAR(190) NOT NULL,
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body TEXT NULL,
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deduplication_key VARCHAR(190) NULL,
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read_at TIMESTAMP NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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FOREIGN KEY (user_id) REFERENCES users(id) ON DELETE CASCADE,
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UNIQUE KEY notification_dedup_idx (user_id, deduplication_key),
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INDEX notification_unread_idx (user_id, read_at, created_at)
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) ENGINE=InnoDB;
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CREATE TABLE IF NOT EXISTS audit_events (
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id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
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user_id BIGINT UNSIGNED NULL,
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action VARCHAR(120) NOT NULL,
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entity_type VARCHAR(80) NOT NULL,
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entity_id BIGINT UNSIGNED NULL,
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metadata JSON NULL,
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ip_address VARCHAR(45) NULL,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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INDEX audit_entity_idx (entity_type, entity_id),
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INDEX audit_created_idx (created_at),
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FOREIGN KEY (user_id) REFERENCES users(id) ON DELETE SET NULL
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) ENGINE=InnoDB;
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INSERT IGNORE INTO roles (name, description) VALUES
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('Administrator', 'Full system access'),
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('Accounts', 'Client, jobcard and reporting access'),
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('Technician', 'Assigned support work access');
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INSERT IGNORE INTO permissions (name, description) VALUES
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('dashboard.view', 'View the operational dashboard'),
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('clients.view', 'View client records'),
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('clients.manage', 'Create and edit client records'),
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('jobcards.view', 'View jobcards'),
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('jobcards.manage', 'Create and update jobcards'),
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('jobcards.assign', 'Assign technicians to jobcards'),
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('jobcards.internal_notes', 'View and edit internal jobcard notes'),
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('time_entries.record', 'Record technician time entries'),
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('technical.view', 'View client technical information'),
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('technical.manage', 'Manage client technical information'),
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('credentials.view', 'View protected credentials'),
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('credentials.manage', 'Manage protected credentials'),
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('attachments.view', 'View jobcard attachments'),
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('attachments.manage', 'Manage jobcard attachments'),
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('notifications.view', 'View notifications'),
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('sla.view', 'View client SLA agreements and usage'),
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('sla.manage', 'Configure client SLA agreements'),
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('reports.view', 'View reports'),
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('reports.export', 'Export reports'),
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('users.manage', 'Manage users'),
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('roles.manage', 'Manage roles and permissions'),
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('audit.view', 'View audit events');
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INSERT IGNORE INTO role_permissions (role_id, permission_id)
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SELECT r.id, p.id FROM roles r CROSS JOIN permissions p WHERE r.name = 'Administrator';
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INSERT IGNORE INTO role_permissions (role_id, permission_id)
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SELECT r.id, p.id FROM roles r JOIN permissions p ON p.name IN
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('dashboard.view','clients.view','jobcards.view','reports.view','reports.export','sla.view')
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WHERE r.name = 'Accounts';
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INSERT IGNORE INTO role_permissions (role_id, permission_id)
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SELECT r.id, p.id FROM roles r JOIN permissions p ON p.name IN
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('dashboard.view','clients.view','jobcards.view','jobcards.manage','time_entries.record')
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WHERE r.name = 'Technician';
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